Simple goods for a happy fort

Shipping Information

General Information
In-Stock orders are generally shipped within 48 hours, Monday - Friday.
Please note that we do not ship orders on Saturdays, Sundays or holidays.
If you place your order over the weekend, it will be shipped on the following Monday.
         
We ship via Standard Ground Delivery with Canada Post or United States Postal Service for orders destined within North America.
If you need something in a hurry, please contact us, and we'll be happy to help.
All shipping rates are calculated in Canadian dollars.
             
Within British Columbia

Flat rate: $5

Packages may take up to four business days for delivery.

   
Within Canada

Up to $15, anywhere in Canada. Based on weight and size of order.

Delivery may take up to 10 business days.

Complimentary Shipping *Canada Only*

Orders over $90

    

Within the USA

Flat rate: $27

Packages may take up to ten business days.

 

Outside of North America

International shipping rates are calculated by weight, order quantity and destination. 

To provide you with the best rate, we'll need some more information. Please email us your address and order request, and we'll see what we can do.

  

Returns

If you wish to return an item, please notify us at returns@fortestry.com, within 10 days of receiving your order.

Orders must be sent back within 14 days of receiving the item.

All items must be in their original packaging and in resaleable condition.

Shipping and other associated fees are the responsibility of the customer, unless an item was received damaged.

If you have received a damaged or broken item, please document the damage and notify us immediately. 

For more information about our return policy, please see Returns & Exchanges